Terms of Service
These terms govern the use of the services provided by WarmLoop Ltd ("WarmLoop", "we", "us"), a corporation incorporated under the laws of Saskatchewan, Canada, with its office in Regina, Saskatchewan. By opening an account, connecting an assistant to the service, or reading a document published through the service, you agree to these terms. If you are acting for a law firm or other organization, you confirm that you have authority to bind it, and "you" includes that organization.
1. The service
WarmLoop provides two things:
- WarmLoop research and verification. A set of tools, delivered to the AI assistant you already use through the Model Context Protocol, that search a corpus of Canadian case law and legislation, verify citations, pinpoints and quotations against the sources we hold, report how later courts have treated a decision, and supply drafting guidance and document templates.
- WarmLoop Record. A hosted service at record.warmloop.com that takes a finished brief you publish, re-verifies its citations on the server, locates its evidence references in the exhibits you supply, and serves the result to readers you approve.
The service is in an invite-only pilot. WarmLoop enables each account by hand, may limit sign-up to approved firm domains, and may restrict access by network address. Features may be added, changed or withdrawn while the pilot runs; we will give reasonable notice of a change that materially reduces what a paid account receives.
2. Accounts and eligibility
- The service is for law firms, lawyers and the legal professionals who work with them. An account holder must be a lawyer, or be authorized by the firm on whose behalf the account is held.
- A seat is named to one person and is not shared. You are responsible for keeping your credentials confidential and for everything done under your account, including by the colleagues you invite.
- You must give us accurate account information and keep it current.
3. Professional responsibility
WarmLoop is a tool for legal professionals. It does not provide legal advice and does not create a lawyer-client relationship. The lawyer who signs a document remains responsible for it.
- A verification result is a statement about what our corpus holds and what we could locate in it. It is not a guarantee that an authority is good law, that a proposition is supported, or that the corpus is complete. The coverage tools describe what is held; you must check anything they do not cover through other means.
- Guidance and templates are drafting method, not advice on any matter. You decide whether and how to apply them.
- You must verify every authority, quotation and statement of fact before relying on it, filing it, or sending it to anyone, in the manner your professional obligations require.
4. Your content
"Your content" means the documents, briefs, evidence files, queries, reader lists and other material you submit to the service.
- You own your content. You grant WarmLoop a non-exclusive licence to store, process, copy and display it only as needed to provide the service to you: to answer your queries, verify citations, build and serve a published record, locate evidence, keep the record's audit trail, and provide support.
- We do not use your content to train artificial-intelligence models, and we do not disclose it to anyone except as described in the Privacy Policy.
- You confirm that you have the right to submit your content and to share it with the readers you name. Decisions about privilege, confidentiality and disclosure are yours. Publishing a record shares it with the readers you approve, and WarmLoop cannot recall a copy a reader has already made.
- A published record is served to readers who pass the access controls you set (an approved reader list, an emailed one-time code, and any network restriction). You may end any reader's access at any time; access ends when the reader's current session lapses, within the period the service states.
5. Acceptable use
You must not:
- use the service other than for legal work by or for a law firm or legal professional;
- copy, scrape, bulk-download or systematically extract the corpus, the guidance, the templates or the verification results, or use them to build a competing service;
- resell, sublicense or share access to the service, or use one seat for more than one person;
- attempt to bypass a rate limit, an access control, a reader restriction or a network restriction, or probe the service for vulnerabilities without our written agreement;
- submit content that is unlawful, that you have no right to submit, or that contains malicious code;
- use the service to harass, defraud or mislead anyone, or to send unsolicited communications.
The service applies rate limits and daily allowances. We may suspend an account that breaches this section, and will tell you why.
6. Third-party sources
Case law and legislation in the corpus come from public sources. Where the service provides a link to a source such as CanLII or an official government site, that site's own terms apply to your use of it. We serve stored links only and do not warrant that a third-party page remains available or unchanged.
7. Fees and payment
- The service is licensed per seat at the price agreed when the account is opened, or as later notified for a renewal period. During the pilot some seats are provided without charge; we will say so in writing.
- Fees are billed through Stripe. Amounts are in Canadian dollars unless stated otherwise and exclude applicable taxes, which are added where required.
- If a payment fails and is not corrected within fourteen days of notice, we may suspend the account until it is paid.
8. Intellectual property
WarmLoop and its licensors own the service, its software, the corpus as compiled and indexed, the guidance, the templates and the document builder. You receive a limited, non-transferable licence to use them through the service for your own legal work while your account is active, including the right to use documents you build with the templates without restriction. You must not reverse engineer, decompile or copy the service except as the law expressly permits. Public-domain and Crown-copyright materials remain subject to their own terms.
9. Confidentiality and privacy
We treat your content and account information as confidential. Our collection, use and disclosure of personal information is described in the Privacy Policy, which forms part of these terms. Client material is processed and stored in Canada, on WarmLoop's own servers in Saskatchewan and in Amazon Web Services' Canada (Central) region, and WarmLoop personnel access it only to operate, secure and support the service. Our email practices are described at warmloop.com/email.
10. Availability and support
We work to keep the service available and will give notice of planned maintenance where we can. Because the service is in a pilot, it is provided without an uptime commitment. Support is by email at info@warmloop.com during Saskatchewan business hours.
11. Disclaimer of warranties
To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties or conditions of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy or completeness. Without limiting section 3, we do not warrant that the corpus is complete or current, that a verification result is correct, or that the service will be uninterrupted or error-free.
12. Limitation of liability
To the fullest extent permitted by law, WarmLoop, its directors, employees and suppliers are not liable for any indirect, incidental, special, consequential or exemplary damages, or for any loss of profit, revenue, data or goodwill, arising out of or relating to the service or these terms, however caused and on any theory of liability, even if advised of the possibility. Our total liability for all claims arising out of or relating to the service or these terms is limited to the fees you paid to WarmLoop in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.
13. Indemnity
You will indemnify WarmLoop against third-party claims, and the reasonable costs of defending them, that arise from your content, from your breach of section 4 or 5, or from your use of the service in breach of your professional obligations, except to the extent the claim is caused by WarmLoop's own breach of these terms.
14. Term and termination
- These terms apply for as long as you hold an account or read a published record.
- You may close your account at any time by writing to us. We may suspend or close an account for a material breach of these terms, for non-payment, or on thirty days' notice if we discontinue the service.
- On closure, published records you asked to remain readable stay available to their approved readers until you unpublish them or thirty days after closure, whichever is earlier. We will make your content available for export for thirty days after closure and then delete it, except where the law requires us to keep it or where a record's audit trail must be retained for the readers who relied on it.
- Sections 3, 4 (as to content already shared), 8, 11, 12, 13, 15 and 16 survive termination.
15. Governing law
These terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable there. The courts of Saskatchewan have exclusive jurisdiction over any dispute arising out of or relating to these terms or the service, and each party submits to that jurisdiction.
16. General
- These terms, the Privacy Policy and any written order or pricing confirmation are the entire agreement between you and WarmLoop about the service and replace any earlier understanding.
- We may update these terms. We will post the updated terms here with a new date and, for a change that materially affects your rights, give account holders notice by email at least fourteen days before it takes effect. Continued use after that date is acceptance.
- If a provision is found unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them to a successor of the business on notice.
- Notices to WarmLoop go to info@warmloop.com. Notices to you go to your account email address.
Contact
WarmLoop Ltd, Regina, Saskatchewan, Canada. info@warmloop.com